98kpr Privacy Policy — How We Handle Your Data in Pakistan

1. Introduction

98kpr ("the Platform", "we", "us") is committed to handling the personal data of Pakistan players responsibly and transparently. This Privacy Policy describes exactly what data is collected when you use 98kpr, why it is collected, how it is used and stored, who it may be shared with and what control you have over your own information.

This policy applies to all data collected through the 98kpr website and mobile application, including data provided during registration, during payment transactions in PKR, during gameplay and through any communications you have with our support team.

We process personal data because it is necessary to provide you with a functioning account, to process PKR deposits and withdrawals through supported payment methods like JazzCash and Easypaisa, and to comply with identity verification and responsible gaming obligations. We do not collect data beyond what is needed for these purposes.

2. Data We Collect

The personal data we collect about you falls into the following categories:

Identity & Contact Data

• Full name as provided during registration
• Date of birth (used for age verification — you must be 18 or older)
• Email address
• Mobile phone number
• National Identity Card (CNIC) number or copy, when requested for verification

Financial & Transaction Data

• PKR deposit and withdrawal amounts and dates
• Payment method identifiers — for example, your JazzCash or Easypaisa account number associated with transactions
• Bank account details where bank transfer is used
• Transaction history within your 98kpr account

Account & Gameplay Data

• Account username and encrypted password
• Login history, including timestamps and IP addresses
• Bets placed, games played and results — across slots, live casino and sports betting
• Bonus claims, wagering progress and VIP tier status
• Responsible gaming settings you have applied to your account

Technical & Device Data

• IP address and approximate location derived from it
• Device type, operating system and browser or app version
• Session duration and navigation patterns within the platform
• Cookie identifiers (see the Cookies section below)

Communication Data

• Records of support conversations — live chat and email
• Any documents or information you voluntarily provide to support

3. How Data Is Collected

Data is collected in three main ways on 98kpr:

• Directly from you: When you complete the registration form, make a deposit or withdrawal, contact support, or update your account settings, you provide data directly to us.
• Automatically: When you use the 98kpr platform — browsing, logging in, playing games, placing bets — technical data including your IP address, device information and session activity is collected automatically.
• From third parties: Payment processors like JazzCash, Easypaisa and bank transfer services confirm transaction details to us when you make deposits or withdrawals. Identity verification services may provide verification outcomes where we use them to confirm your identity.

4. How We Use Your Data

Your personal data is used for the following purposes on 98kpr:

We do not use your personal data for any purpose not listed above without first informing you and, where required, obtaining your consent.

5. Legal Basis for Processing

For each category of data processing, we rely on one of the following bases:

• Contract performance: Processing your registration details, payment data and gameplay history is necessary to deliver the services you have signed up for. Without this data, we cannot operate your account.
• Legal obligation: Identity verification and age verification are obligations we take seriously as part of responsible gaming commitments. We process the necessary data to fulfil these obligations.
• Legitimate interests: Fraud detection, account security monitoring, platform performance analysis and customer support all fall under our legitimate interests in operating a secure and well-functioning platform.
• Consent: Where we send you promotional communications about bonuses or new features, we do so on the basis of your consent, which you can withdraw at any time through your account communication preferences.

6. Data Sharing

98kpr does not sell your personal data to any third party. Your data is shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and bank transfer services receive the transaction data necessary to process your PKR deposits and withdrawals. Each processor handles data under their own privacy terms.
• Identity verification providers: Where we use a third-party service to verify your identity or age, the relevant data (typically name, date of birth and CNIC) is shared with that provider to obtain a verification result.
• Game providers: Game providers whose titles are available on 98kpr may receive anonymised gameplay data to ensure their games function correctly. They do not receive your personally identifiable account details.
• Technical service providers: Hosting, analytics and platform maintenance providers may have access to technical and usage data as part of their service delivery. These providers are bound by data processing agreements that restrict how they handle your data.
• Legal requirements: Where required by applicable law or in response to a valid legal process, we may disclose data to relevant authorities. We will only do this to the minimum extent required.

7. Payment Data & PKR Transactions

All financial transactions on 98kpr are processed in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer or card, the transaction is processed by the relevant payment provider. 98kpr receives confirmation of the transaction amount and a reference identifier. We do not store full payment account credentials — for example, full JazzCash account numbers or card numbers — on our own systems beyond what is required for transaction records.

Your transaction history within 98kpr — including deposit amounts, withdrawal requests and their status — is stored as part of your account record for account management and support purposes. This history is visible to you in your account and to our support team when assisting you.

8. Cookies

98kpr uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. Cookies are small files stored on your device when you visit the platform.

Essential Cookies

These are required for the platform to function. They manage your login session, maintain your account state while you navigate and ensure secure access. You cannot opt out of essential cookies while using the platform.

Analytics Cookies

These help us understand how players use the platform — which sections are visited most, where users encounter issues and how different features perform. Analytics data is aggregated and anonymised where possible. We use this data to improve the platform experience for Pakistan players.

Preference Cookies

These remember your settings — such as language preference and responsible gaming limits you have applied — so you don't have to re-enter them every session.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to log in and use the platform. Blocking analytics cookies will not affect your gameplay but will prevent us from collecting usage data for platform improvement.

9. Data Retention

We retain your personal data for as long as your 98kpr account is active. When you close your account, we retain certain data for a further period as required to:

• Resolve any outstanding disputes or support cases
• Comply with record-keeping obligations relating to financial transactions
• Maintain self-exclusion records where you have requested exclusion, to prevent re-registration during the exclusion period
• Respond to regulatory or legal requests that may arise after account closure

After the applicable retention period has passed, your personal data is securely deleted or anonymised so it can no longer be linked back to you. Transaction data that forms part of anonymised financial records may be retained longer in aggregated, non-identifiable form for business reporting purposes.

10. Security

98kpr uses industry-standard security measures to protect your personal data. These include:

• Encryption in transit: All data transmitted between your device and the 98kpr platform is encrypted using TLS (Transport Layer Security).
• Encrypted data storage: Sensitive data — including passwords and payment references — is encrypted at rest.
• Access controls: Access to personal data within 98kpr is restricted to staff who have a legitimate need to access it for their job function. Access is logged and reviewed.
• Fraud monitoring: Automated systems monitor login and transaction activity for patterns consistent with fraud or account compromise. Unusual activity triggers review and, where necessary, temporary account holds.

While we take security seriously, no system is completely immune to risk. If you become aware of any unauthorised access to your 98kpr account, contact support immediately so we can take action.

11. Your Rights Over Your Data

As a 98kpr player, you have the following rights over your personal data:

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your personal data held by 98kpr is inaccurate or outdated, you can request that we correct it. You can update most details directly in your account settings. For changes that require manual review — such as name corrections — contact support.
• Right to deletion: You can request that we delete your personal data. We will do so subject to retention obligations described in Section 9. Where deletion of certain data would prevent us from operating your account, we will explain this clearly.
• Right to object: You can object to certain types of processing — for example, receiving promotional communications — by updating your preferences in your account settings or by contacting support.
• Right to data portability: You can request your personal data in a structured, machine-readable format so that it can be transferred to another service if you choose.

To exercise any of these rights, contact the 98kpr support team via live chat or email at [email protected]. We will respond to requests within a reasonable period and will not charge a fee for routine access requests.

12. Under-18 Policy

98kpr is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Age verification is part of the registration and account management process. If we become aware that a registered user is under 18, the account will be suspended immediately, all funds will be held during review and the matter will be handled in accordance with our responsible gaming commitments.

If you believe a minor has registered on 98kpr, please contact support immediately so the account can be reviewed.

13. Changes to This Policy

98kpr may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When material changes are made to how we handle your data, you will be notified via your registered email address or through a notice on the platform. The date at the top of this page reflects when the policy was last updated.

Your continued use of 98kpr after a policy update constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and contact support to request account closure and data deletion.

14. Contact

For any questions about this Privacy Policy, about how your data is handled on 98kpr, or to exercise any of your data rights, you can reach us through:

• Live chat: Available when you are logged in to your 98kpr account — the fastest way to get a response.
• Email: [email protected] — we aim to respond to all privacy-related queries within one business day.

When contacting us about a data rights request, please include your registered email address and a brief description of your request so we can locate your account and handle the matter efficiently.